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Work Based Learning – Funding Opportunities

If aged 19+ and employed or self employed full funding may be available for first Level 2 qualification.  If aged 19-24 full funding may be available for a first Level 3.  If candidate already holds a Level 2 or above then there will be an employer contribution for additional Level 2 if the organisation worked for has 249 or less employees.  There is funding avaible for Literacy and Numeracy qualifications to Level 2.

More Information on Funding Opportunities >>

Aeronautical Engineering Level 2 (NVQ Only)

The primary objective of the Aeronautical Engineering NVQ is to contribute to the development of a skilled workforce as a whole. This can be done where possible by integrating NVQ’s in to the organisation’s model. These NVQ’s are suitable for those seeking recognition of their competence in one or more of a wide variety of activities and for maximum flexibility to meet the needs of semi-skilled and skilled workers engaged in aeronautical engineering.

ENTRY REQUIREMENTS
Applicants can be considered for The Aeronautical Engineering NVQ if they have GCSE’s grade E or above or are occupationally competent a level 2 and have a record of good attendance and reports. It is essential to be working in the industry in a job role that can provide the range of tasks required to complete the level 2 and have the support of your employer. You must have the ability and will to succeed, self-motivation and enthusiasm, be hard working and able to work as part of a team. All applicants will be required to attend an interview and undertake an initial assessment to assess numeracy and literacy skills.

WHAT WILL I LEARN
NVQs are based on what a person needs to be able to do and know to be competent in the workplace.

You will learn about:
• Complying with statutory regulations and organizational requirements
• Using and interoperating engineering drawings and documents
• Working Effectively and efficiently in engineering
• Reinstating the work area on completion of aircraft engineering activities

HOW WILL I LEARN?
• Within the programme, students receive full support in their skill development and acquisition of competence. Specialist learning support is available. Students are assessed through practical observation of skills, questioning and portfolio evidence.
• An assessor will visit you in your workplace to discuss with both you and your employer your progress and monitor the NVQ targets that you are working towards.

BENEFITS OF THE QUALIFICATION
The Aeronautical Engineering NVQ benefits both employers and employees by offering alternative pathways and choice within pathways to suit the widest possible range of needs.
For employers the qualification can:
• Assist with recruitment and retention
• Boost employee morale and motivation
• Improve productivity and reduce rework
• Demonstrate the quality of the workforce to existing and potential consumers
• Help reduce workplace accidents
For employees the qualification can:
• Provide evidence of the ability to do a particular job
• Help improve career development/promotion chances
• Give a sense of achievement
• Be gained on the job
• Be completed at a time and place to suit

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Aeronautical Engineering Level 3 (NVQ Only)

The primary objective of the Aeronautical Engineering NVQ is to contribute to the development of a skilled workforce as a whole. These NVQ’s are suitable for those seeking recognition of their competence in one or more of a wide variety of activities and for maximum flexibility to meet the needs of skilled workers engaged in aeronautical engineering.

ENTRY REQUIREMENTS
Applicants can be considered for the Aeronautical Engineering Level 3 NVQ if they have completed a Level 2 in a related area or are occupationally competent to carry out work to a level 3 standard. Applicants should also have a record of good attendance and reports. It is essential to be working in the industry in a job role that can provide the range of tasks required to complete the level 3 and have the support of your employer. You must have the ability and will to succeed, self-motivation and enthusiasm, be hard working and able to work as part of a team. All applicants will be required to attend an interview and undertake an initial assessment to assess numeracy and literacy skills.

WHAT WILL I LEARN
NVQs are based on what a person needs to be able to do and know to be competent in the workplace.

You will learn about:
• Complying with statutory regulations and organizational requirements
• Using and interoperating engineering drawings and documents
• Working Effectively and efficiently in engineering
• Reinstating the work area on completion of aircraft engineering activities

HOW WILL I LEARN?
• Within the programme, students receive full support in their skill development and acquisition of competence. Specialist learning support is available. Students are assessed through practical observation of skills, questioning and portfolio evidence.
• An assessor will visit you in your workplace to discuss with both you and your employer your progress and monitor the NVQ targets that you are working towards.

BENEFITS OF THE QUALIFICATION
The Aeronautical NVQ benefits both employers and employees by offering alternative pathways and choice within pathways to suit the widest possible range of needs.

For employers the qualification can:
• Assist with recruitment and retention
• Boost employee morale and motivation
• Improve productivity and reduce rework
• Demonstrate the quality of the workforce to existing and potential consumers
• Help reduce workplace accidents

For employees the qualification can:
• Provide evidence of the ability to do a particular job
• Help improve career development/promotion chances
• Give a sense of achievement
• Be gained on the job
• Be completed at a time and place to suit

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Business Improvement Techniques Level 3

Business Improvement Techniques

INTRODUCTION

The Business Improvement Techniques NVQ programme provides industry standard National Vocational Qualifications centred on the proven tools and techniques of lean manufacturing based on the Toyota Production System (process pathway) and Six Sigma (Quality pathway). It is designed to support continuous improvement by promoting effective team working and developing lean skills across the wider workforce. Businesses also need to continually seek to improve themselves to be able to satisfy changing customer needs and be in the best possible position to face their competitors. The techniques lead to sustainability by training all staff and making improvements to quality, cost and delivery.

The BIT NVQ is delivered by high achieving manufacturing practitioners and is a down-to-earth, hands-on programme designed for supervisors, team leaders and operators in companies that have lean systems in place but are looking to engage the wider workforce in continuous improvement activities. It teaches them how to identify and eliminate waste, create flow and improve quality leading to greater efficiency and increased profitability.

WHAT WILL I LEARN

NVQs are based on what a person needs to be able to do and know to be competent in the workplace. There are 6 units in the Level 2 qualification. Five mandatory and one optional that is chosen from a list by the candidate

The mandatory units are:

  • Complying With Statutory Regulations and Organisational Safety Requirements
  • Contributing to Effective Team Working
  • Contributing to the Application of Workplace Organisation Techniques
  • Contributing to the Application of Continuous Improvement Techniques (Kaizen)
  • Contributing to the Development of Visual Management Systems

 

The optional unit is then selected by the candidate from a list

HOW WILL I LEARN?

The Business Improvement Techniques NVQ programme is based on national occupational standards and combines training with workplace assessment.

  • Assessment of each individual’s skills and preparation of personal learner plans.
  • Underpinning knowledge training in Business Improvement Techniques delivered by an experienced lean practitioner. The training is designed to fit with the company schedule without disruption to production. Each of the six units is taught on site by use of Powerpoint presentations and practical exercises. A typical presentation would last about 1-1/2 hours on a monthly basis.
  • Assessment of each individual’s competency in the application of the lean tools and techniques within their workplace. Assessment is carried out periodically over a period of months (typically 18 for Level 2).
  • When a learner is judged to have demonstrated the requisite use of BITs, their portfolio of evidence is verified before an NVQ is awarded at level 2 or where appropriate level 3.

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Business Sector (NVQ Level 2)
  • Business Administration
  • Customer Service

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Business Sector (NVQ Level 3)
  • Business Administration
  • Customer Service

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Customer Service (NVQ Level 2)

If you’ve got formal Customer Service training and qualifications, you’re an asset to any modern business. An NVQ in Customer Service lets you strengthen the skills you use to do your job, helps you fill in any training gaps you might have and gain valuable qualifications at the same time.

If you deal with customers as part of your job, you are responsible for ensuring they have a positive experience of your company, so it’s vital that you have the skills to deliver first-class customer queries. This course explores what customer service is all about. You’ll learn how to deliver the positive customer service experience that’s key to building a loyal customer base. You’ll see real-life examples of ways to make your customers feel good about your organisation, its products and its services.

The NVQ in Customer Service is a nationally-recognised programme, designed by employers to meet the needs of today’s businesses. You can tailor-make your own NVQ, allowing you to focus on and develop the Customer Service skills that you use most often.

ENTRY REQUIREMENTS

There are no formal entry requirements but candidates must be working or volunteering in an environment where they are having direct contact with customers.

WHAT WILL THE INTERVIEW INVOLVE

Your employer will be contacted to support your application. The interview will include explanation of what will be required on the course and the requirements.

WHAT WILL I LEARN

NVQs are based on what a person needs to be able to do and know to be competent in the workplace

To successfully complete this qualification you must complete 2 mandatory units plus any 5 of the optional units which are relevant to work environment.

Mandatory Units

  • Prepare yourself to deliver good customer service
  • Provide customer service within the rules.

Optional Units

Theme: Impression and Image

  • Give customers a positive impression of yourself and your organisation
  • Promote additional services or products to customers
  • Process customer service information
  • Live up to the customer service promise
  • Make customer service personal
  • Go the extra mile in customer service
  • Deal with customers in writing or using ICT
  • Deal with customers face to face
  • Deal with customers by telephone.

Theme: Delivery

  • Deliver reliable customer service
  • Deliver customer service on your customer’s premises
  • Recognise diversity when delivering customer service.

Theme: Handling Problems

  • Recognise and deal with customer queries, requests and problems
  • Resolve customer service problems.
  • Theme: Development and Improvement
  • Develop customer relationships
  • Support customer service improvements
  • Develop personal performance through delivering customer service.

HOW WILL I LEARN?
An assessor will visit you in your workplace to discuss with both you and your employer your progress and monitor the NVQ targets that you are working towards.

You will be expected to work through the learning materials at your own pace. It is important to set yourself targets to make sure that you progress steadily through the award. Your assessor will support you by checking your progress with the learning materials and assessing your practice in the workplace. You will have a portfolio of evidence which includes records of your observations, activities and supporting materials.

BENEFITS OF THE QUALIFICATION

For employers the qualification can:

  • Establish clear customer service standards to increase levels of customer care
  • Create a business culture that focuses on exceeding customer expectations
  • Use every contact with customers as an opportunity to build you reputation
  • Deliver excellent service to improve customer loyalty, increase repeat sales and encourage recommendations and referrals
  • Avoid costly disputes by increasing awareness of a customer’s legal rights
  • Keep customer information safe and confidential to comply with data protection legislation
  • Reduce staff turnover and improve motivation by enabling employees to work towards a nationally recognised qualification

For employees the qualification can:

  • Explain the importance of good customer service
  • Identify the ‘golden rules’ of good customer service
  • Describe your organisation’s products and services
  • Understand your role in providing consistent and reliable customer service
  • Understand the major pieces of legislation that affect Customer Service
  • Understand how to keep company and customer information confidential

Call us on 01983 550 609 for further information.

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Diploma in Health and Social Care Level 2

Awarding Body City & Guilds
The new Diploma is now the recognised qualification in care. It is appropriate for staff who work in any area of health and social care delivering care to adult clients. Candidates must be well motivated to learn independently but are fully supported throughout the Diploma by a qualified Assessor.
Who is the course for?
This programme of study is suitable for staff who are new entrants to the health and care sector and who are looking for an initial qualification that is relevant to all areas within the care sector.
It is also appropriate for candidates who have some experience of working in the health and care sector and want a qualification that recognises good standards of practice and competence.
In order to complete the Diploma in Health and Social Care Level 2, candidates must be working in a care setting supporting or delivering care to clients. This may be in a residential or nursing home, in the community or in any care related setting where you are employed full, part time or voluntarily.
There are no formal entry requirements, but you will be assessed on your levels of literacy and numeracy and offered additional support if it is felt that this will enable you to complete the qualification successfully.
What will you learn?
The Level 2 Diploma covers the skills and knowledge needed to care for others in a wide range of health or social care settings.
Students will be required to study 9 mandatory units all based in a health and social setting. These comprise Communication; Personal Development; Equality and Inclusion and Duty of Care. Units on the Principles of Safeguarding, Role of the Health and Social Care Worker, Person Centred Approaches, Handling Information and Health and Safety are also included within the mandatory units.
A series of specialist units is also studied. Examples of these include Dementia Awareness; The Principles of Infection Prevention and Control and Principles of Supporting an Individual to Maintain Personal Hygiene.
Finally students will study a selection of competence units. Examples of these include Understand & Implement a Person Centred Approach to the Care & Support of Individuals with Dementia; Enable Interaction & Communication with Individuals with Dementia; Provide Support for Mobility; Support Care Plan Activities; Support Individuals to Eat & Drink; Support Individuals to Meet Personal Care Needs and Emergency First Aid Skills.

How will you learn?
You will be expected to work at your own pace under the guidance of your Assessor. It is important that you set yourself targets to make sure that you progress steadily through the Diploma.
Your Assessor will support you by assessing your practice in the workplace. Your portfolio of evidence is fully assessed to ensure that you have covered all the units to a satisfactory standard to complete the qualification. Upon completion you will receive a certificate from City and Guilds showing all the units achieved.
How do I study?
Enrolment takes place at the College over a 3 hour session when your levels of literacy and numeracy are checked in order that you can be fully supported to achieve the qualification. You will also meet other candidates and a range of Assessors from the Care Department.
A series of workshops to provide the underpinning knowledge for the specialist units will be delivered either onsite at your workplace, at the College or at a local centre near your place of work. These workshops will be tailored to meet your needs by the use of activities with other candidates such as discussions and group work. Your Assessor will also provide guidance on putting your work together in a portfolio for assessment.
How long will it take?
It is expected that you will complete the Level 2 Diploma in 12 months or less.
Fees/Contributions:  Funding may be available subject to certain criteria. Please ask for details.
Further Information
General information on care courses can be found at www.islandtraining.org
For further information on the Diploma or other training for the care sector please contact Katie Collins on 01983 550609 or katie.collins@iwcollege.ac.uk

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Diploma in Health and Social Care Level 3

Awarding Body City & Guilds
The new Diploma is now the recognised qualification in care. It is appropriate for staff who work in any area of health and social care delivering care to adult clients. Candidates must be well motivated to learn independently but are fully supported throughout the Diploma by a qualified Assessor.
Who is the course for?
This programme of study is most suitable for candidates who have some experience of working in the health and care sector and want a qualification that recognises good standards of practice and competence.
You must be working in a care setting in order to complete the Diploma. This may be in a residential or nursing home, in the community or in any care related setting where you are employed full, part time or voluntarily.
Candidates for the Diploma in Health and Social Care Level 3 will be working as a care worker, will have some responsibility in the workplace and sometimes work without supervision. Candidates will want to demonstrate skills perhaps to become a senior care worker.
There are no formal entry requirements, but candidates should ideally hold a Level 2 qualification in Health and Social Care.
What will you learn?
The Level 3 Diploma covers the skills and knowledge needed to care for others in a wide range of health or social care settings.
Students will be required to study 9 mandatory units all based in a health and social setting. These comprise Communication; Personal Development; Equality and Inclusion and Handling Information. Units on the Principles of Safeguarding, Role of the Health and Social Care Worker, Person Centred Approaches and Health and Safety are also included within the mandatory units.
A series of specialist units is also studied. These could include areas such as an Understanding of the Process and Experience of Dementia, an Introduction to Personalisation in Social Care and the Causes and Spread of Infection.
Finally students will study a selection of competence units. Examples of these include Administration of Medicines; Enable Rights and Choices of Individuals with Dementia Communication with Individuals with Dementia; Move and Position Individuals in Accordance with their Plan of Care; Person Centred Assessment; Planning, Implementation & Review and Emergency First Aid Skills.

How will you learn?
You will be expected to work at your own pace under the guidance of your assessor. It is important that you set yourself targets to make sure that you progress steadily through the Diploma. We recognise that you have a lot of experience and you will have the chance to reflect on your on practice and fully understand the theory that supports it.
Your Assessor will support you by assessing your practice in the workplace. Your portfolio of evidence is fully assessed to ensure that you have covered all the units to a satisfactory standard to complete the qualification. Upon completion you will receive a certificate from City and Guilds showing all the units achieved.
How do I study?
Enrolment takes place at the College over a 3 hour session when your previous experience and levels of literacy and numeracy are checked in order that you can be fully supported to achieve the qualification. You will also meet other candidates and a range of Assessors from the Care Department.
A series of workshops to provide the underpinning knowledge for the specialist units will be delivered either onsite at your workplace, at the College or at a local centre near your place of work. These workshops will be tailored to meet your needs by the use of activities with other candidates such as discussions and group work. Your assessor will also provide guidance on putting your work together in a portfolio for assessment.
How long will it take?
It is expected that you will complete the Level 3 Diploma in 12 months or less.
Fees/Contributions:  Funding may be available subject to certain criteria.  Please ask for details.
Further Information
General information on care courses can be found at www.islandtraining.org
For further information on the Diploma or other training for the care sector please contact Katie Collins on 01983 550609 or email katie.collins@iwcollege.ac.uk

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Electrical and Electronic Engineering (NVQ Level 2)

The primary objective of the Fabrication and Welding Engineering NVQ is to contribute to the development of a skilled workforce as a whole. This NVQ is suitable for those seeking recognition of their competence in one or more of a wide variety of activities including, installation and testing of electrical/ electronic and mechanical equipment, electrical motors, and generators, controlling semiconductor manufacturing processes and leading electronic component manufacture. The pathways available ensure that this qualification offers a wide choice for candidates and employers alike when seeking and industry for electrical and electronics work.

ENTRY REQUIREMENTS

Applicants can be considered for The Electrical and Electronic Engineering NVQ if they have GCSE’s grade E or are occupationally competent to level 2. You should have a record of good attendance and reports. It is essential to be working in the industry in a job role that can provide the range of tasks required to complete the level 2 and have the support of your employer. You must have the ability and will to succeed, self-motivation and enthusiasm, be hard working and able to work as part of a team. All applicants will be required to attend an interview and undertake an initial assessment to assess numeracy and literacy skills. Your employer will be contacted to support your application

WHAT WILL I LEARN

NVQs are based on what a person needs to be able to do and know to be competent in the workplace.

You will learn

  • Complying with statutory regulations and organizational requirements
  • Using and interoperating engineering drawings and documents
  • Working Effectively and efficiently in engineering

HOW WILL I LEARN?

  • Within the programme, students receive full support in their skill development and acquisition of competence. Specialist learning support is available. Students are assessed through practical observation of skills, questioning and portfolio evidence.
  • An assessor will visit you in your workplace to discuss with both you and your employer your progress and monitor the NVQ targets that you are working towards.

BENEFITS OF THE QUALIFICATION

The Electrical and Electronic Engineering NVQ benefits both employers and employees by offering alternative pathways and choice within pathways to suit the widest possible range of needs.
For employers the qualification can:

  • Assist with recruitment and retention
  • Increase efficiency and effectiveness in the workplace
  • Boost employee morale and motivation
  • Improve productivity and reduce rework
  • Demonstrate the quality of the workforce to existing and potential customers
  • Improve health and safety in the workplace

For employees the qualification can:

  • Identify recognized competences required for individual tasks
  • Provide evidence of ability to do a particular job.
  • Help improve career development/promotion chances
  • Give a sense of achievement
  • Be gained on or off the job
  • Be completed at a time and pace to suit

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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Electrical and Electronic Engineering (NVQ Level 3)

The primary objective of the Fabrication and Welding Engineering NVQ is to contribute to the development of a skilled workforce as a whole. This NVQ is suitable for those seeking recognition of their competence in one or more of a wide variety of activities including, installation and testing of electrical/ electronic and mechanical equipment, electrical motors, and generators, controlling semiconductor manufacturing processes and leading electronic component manufacture. The pathways available ensure that this qualification offers a wide choice for candidates and employers alike when seeking and industry for electrical and electronics work.

ENTRY REQUIREMENTS

Applicants can be considered for The Electrical and Electronic Engineering Level 3 NVQ if they have completed a Level 2 in a related area or are occupationally competent to carry out work to a level 3 standard. You should have a record of good attendance and reports. It is essential to be working in the industry in a job role that can provide the range of tasks required to complete the level 2 and have the support of your employer. You must have the ability and will to succeed, self-motivation and enthusiasm, be hard working and able to work as part of a team. All applicants will be required to attend an interview and undertake an initial assessment to assess numeracy and literacy skills. Your employer will be contacted to support your application.

WHAT WILL I LEARN

NVQs are based on what a person needs to be able to do and know to be competent in the workplace.

You will learn about:

  • Complying with statutory regulations and organizational requirements
  • Using and interoperating engineering drawings and documents
  • Working Effectively and efficiently in engineering

HOW WILL I LEARN?

  • Within the programme, students receive full support in their skill development and acquisition of competence. Specialist learning support is available. Students are assessed through practical observation of skills, questioning and portfolio evidence.
  • An assessor will visit you in your workplace to discuss with both you and your employer your progress and monitor the NVQ targets that you are working towards.

BENEFITS OF THE QUALIFICATION

The Electrical and Electronic Engineering NVQ benefits both employers and employees by offering alternative pathways and choice within pathways to suit the widest possible range of needs.
For employers the qualification can:

  • Assist with recruitment and retention
  • Increase efficiency and effectiveness in the workplace
  • Boost employee morale and motivation
  • Improve productivity and reduce rework
  • Demonstrate the quality of the workforce to existing and potential customers
  • Improve health and safety in the workplace

For employees the qualification can:

  • Identify recognized competences required for individual tasks
  • Provide evidence of ability to do a particular job.
  • Help improve career development/promotion chances
  • Give a sense of achievement
  • Be gained on or off the job
  • Be completed at a time and pace to suit

Call us on 01983 550 609 or email info@islandtraining.org for further information.

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